Profile
At Perceptor Solutions, we focus on using information to improve performance. For us, that means effective measurement, analysis, reporting and communication of customer and employee perceptions and feedback, which provides a strong base for effective action planning and performance management that delivers.
We develop bespoke measurement solutions that integrate with existing systems and create and build new measurement based solutions to meet new requirements.
Perceptor Solutions has over 20 years of experience in measurement based consulting, working with over 100 blue chip organisations in Europe and North America.
We bring specialist process knowledge in designing, measuring, reporting and communication of perceptions and with the action planning and performance tracking that follows. We also bring in-depth experience in many areas, whihc is reflected by the range of projects and solutions we have delivered.
In a typical engagement, we first work with clients to determine what to measure. Then we assist with measurement, reporting, action planning and performance management using the Perceptor suite of tools. Finally, we enable clients to become self-sufficient in these areas, by providing them tools, training and support as the need arises.