Profile
At Perceptor Solutions, we focus on using information to improve performance. For us, that means effective design, measurement, analysis, reporting and communication of customer and employee perceptions. This provides a strong base for effective action planning and for performance management that delivers.
We develop bespoke measurement solutions that stand alone or integrate with existing systems and build new measurement based solutions to meet changing or new requirements.
Perceptor Solutions has over 20 years of experience in measurement based consulting, working with over 100 blue chip organisations in Europe and North America.
We bring specialist process knowledge and experience in designing, measuring, reporting and communication of perceptions and of the action planning and performance tracking that follows. We also bring in-depth experience in many fields, which is reflected by the range of projects and solutions we have delivered.
In a typical engagement, we would first work with a client to clarify what they are seeking to achieve and from that determine what to measure. Then we assist with design, measurement, reporting, action planning and performance management using the Perceptor suite of tools. Finally, we enable clients to become self-sufficient in these areas, by providing them with the training, tools and support they need.